Your information, handled with purpose.
This page explains what information CyberTech collects through the store, why it is used, and how customers can contact us about it.
1. Information we collect
Depending on how you use the store, CyberTech may collect information such as your name, email address, mobile number, delivery address, order details, cart/session information and information submitted through cyber security consultation forms.
2. Why we use it
Information is used to process orders, arrange delivery, provide customer support, respond to enquiries, prevent misuse, maintain the store and communicate about transactions or requested services.
3. Payments
Online payments may be handled by a third-party payment provider. CyberTech should not need to store full bank-card credentials on this website. Payment references and payment-status information may be stored against an order for reconciliation and support.
4. Cookies and sessions
The store uses session or cookie technology to keep functions such as the guest shopping cart working between pages. These identifiers help connect the browser session with the correct cart and store state.
5. Service providers
Information may be shared with service providers only where needed to operate the transaction or service, such as payment providers, couriers, hosting providers or email/communication services.
6. Retention and security
CyberTech keeps information for as long as reasonably required for order records, support, legal obligations, fraud prevention and business operations. Reasonable technical and organisational controls are used to protect stored information, but no online system can guarantee absolute security.
7. Your choices
You may contact CyberTech to ask about your personal information, request corrections, or raise a privacy concern. Some information may need to be retained where required for transaction records or legal obligations.
8. Contact
Privacy questions can be submitted through the website or WhatsApp on 067 652 3084.